Privacy Policy

Effective Date:

At CCS Pro, we understand that healthcare professionals trust us with important credential information and documents. Protecting that information is one of our highest priorities.

This Privacy Policy explains how CCS Pro (“CCS Pro,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our website or use our credential management platform.

By accessing or using CCS Pro, you agree to the practices described in this Privacy Policy.

About CCS Pro

CCS Pro provides credential management software that helps healthcare professionals organize credential information, securely store documents, monitor expiration dates, and generate credentialing packets from one centralized platform.

Our goal is to simplify credential management while giving providers complete control over their professional information.

Information We Collect

To provide our Services, we may collect the following information.

Personal Information

You may provide information such as:

  • Full name
  • Email address
  • Phone number
  • Professional title
  • National Provider Identifier (NPI)
  • Employer or organization name
  • Mailing address
  • Login credentials

Professional Credential Information

Depending on how you use CCS Pro, you may upload or maintain information including:

  • Professional licenses
  • Certifications
  • Education records
  • Employment history
  • Professional references
  • Malpractice information
  • Continuing education documentation
  • Credential-related documents

Other professional information you choose to store

Payment Information

If you purchase a subscription, payment information is processed securely by our third-party payment processor.

CCS Pro does not store complete payment card information on our servers.

Automatically Collected Information

Like most websites, we automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Website usage information

This information helps us improve platform performance and user experience.

How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide access to CCS Pro features
  • Organize credential information
  • Generate credentialing packets
  • Deliver expiration reminders
  • Process subscription payments
  • Respond to customer support requests
  • Improve platform functionality
  • Maintain security
  • Detect unauthorized activity
  • Communicate product updates
  • Comply with legal obligations

We use your information only for legitimate business purposes related to providing our Services.

Provider-Controlled Information

Your credential information belongs to you.

CCS Pro gives healthcare professionals control over their own professional records.

You decide when to:

  • Update your profile
  • Upload documents
  • Generate credentialing packets
  • Share information with authorized organizations
  • Revoke access to your information

CCS Pro does not sell or rent your credential information.

Sharing Your Information

We respect your privacy.

We do not sell your personal information.

We may share information only in the following situations.

Service Providers

We work with trusted third-party providers that help us operate our platform, including providers for:

  • Secure cloud hosting
  • Payment processing
  • Electronic signatures
  • Customer support
  • Email communications
  • Website analytics

These providers receive only the information necessary to perform their services.

Legal Requirements

We may disclose information when required to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect the rights or safety of CCS Pro, our users, or others

Business Changes

If CCS Pro is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

Protecting provider information is a core part of our platform.

CCS Pro uses administrative, technical, and physical safeguards designed to protect your information.

These measures include:

  • Secure cloud-based infrastructure
  • Encrypted data transmission
  • Role-based access controls
  • Secure authentication practices
  • Continuous platform monitoring
  • Security-focused platform architecture

CCS Pro was founded by a HIPAA-certified healthcare professional and is built using SOC 2-aligned security practices, with organizational HIPAA certification in progress.

Although we work hard to protect your information, no method of transmitting or storing data electronically can be guaranteed to be completely secure.

Document Storage

CCS Pro allows healthcare professionals to securely store credential-related documents, including:

  • Licenses
  • Certifications
  • Education records
  • Employment records
  • Malpractice documentation
  • Supporting credential documentation

You retain ownership of all uploaded documents.

CCS Pro stores these documents solely to provide the Services requested by you.

Cookies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Maintain secure login sessions
  • Improve website performance
  • Understand website usage
  • Improve the user experience

Most web browsers allow you to manage cookie preferences through browser settings.

Disabling cookies may affect certain website features.

Third-Party Services

To provide certain features, CCS Pro may integrate with trusted third-party providers, including:

  • Payment processors
  • Electronic signature providers
  • Cloud hosting providers
  • Analytics providers
  • Customer communication tools

These providers operate under their own privacy policies.

We encourage you to review their privacy practices before using their services.

Data Retention

We retain your information only for as long as necessary to:

  • Maintain your account
  • Provide our Services
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized in accordance with our internal data retention practices.

Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Download your stored information
  • Request deletion of your account, subject to applicable legal or contractual obligations
  • Change your communication preferences

To make a request, please contact us using the information below.

Children's Privacy

CCS Pro is intended for healthcare professionals and healthcare organizations.

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, or legal requirements.

Any updates will be posted on this page along with the revised effective date.

Your continued use of CCS Pro after changes are published constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

CCS Pro

Website: https://www.ccsprocert.com

Email: [email protected]

Phone: +1 (210) 315 6322

We are committed to responding to privacy-related questions promptly and transparently.